You may request a return within 7 days of receiving your item.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Proof of purchase (invoice or receipt) is required for all returns.
Non-returnable items include:
Items damaged after delivery.
Customized or personalized products.
Sale or discounted items marked as “non-returnable”.
Refunds
Once your return is received and inspected, we will notify you about the status of your refund.
If approved, your refund will be processed to your original method of payment within 7–10 business days.
Please note that shipping charges are non-refundable.
Exchanges
We replace items only if they are defective or damaged during transit. If you need an exchange, contact us at [your email/phone number] within 48 hours of delivery.
Return Shipping
Customers are responsible for paying their own shipping costs for returning an item.
We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Cancellation Policy
Orders can be canceled within 24 hours of purchase for a full refund.
After 24 hours, cancellation requests may not be accommodated if the order has already been processed or shipped.
Contact Us
For questions related to returns, refunds, or exchanges, please contact our support team at: