At Shootvilla, our aim is to certify 100% Customer contentment.
Acceptance
Please read the terms and conditions carefully before placing an order from Shootvilla. These Terms and Conditions shall apply to all orders submitted or to be submitted by you for any item or product offered to you on or via Shootvilla website.
By continuing with a purchase it is deemed that you have read, understood and agree to these terms and conditions.
Delivery
We make our best efforts to ship your order within 2-3 business days after receiving the complete payment. We ship on all business days. We have a strong customer care team that tracks the order once it is dispatched until it will not reach to your doorstep.
Payment
All payments can be done using Shootvilla various payment modes only.
We only charge product cost + shipping cost (Where Applicable) from the customer. For any local sales taxes or other taxes like government levies, if any, associated with the order, customer is himself responsible for knowing their country rules.
Warranty
Shootvilla offers 1 year warranty for its products. Items which are under the warranty period will be replaced at no cost to the customer.
Replacement parts of the product will be provided at very nominal cost (covering the cost price of the replacement parts only) to the customers after the Warranty Period has expired. We will cover the complete cost of sending replacement parts within the warranty period. After that, Nominal & Actual shipping cost will be asked for.
Returns / Refunds
If anyhow, you are dissatisfied with the received item, you may return it in original condition within 7 days only. All the extra charges like return delivery cost, custom charges or any other order clearance charges are the responsibility of buyer. Only the product cost will be refundable.
Shipping cost is non-refundable. If any extra charges as mentioned above are applicable on the return shipment, these will be deducted from the product cost before proceeding with the refund.
We are 100% committed to our money back guarantee as said above.
Our terms & conditions may change in the future.
We recommend you to contact us once in case of any type of product dissatisfaction.
For any other assistance you can mail us at shootvilla@gmail.com